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Web Design
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Websites That Produce Results
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In a technology driven age, it has become essential for local businesses to create a presence online. A website allows you to bolster your current advertising campaigns, take control of your brand image online and build long term relationships with your clients. 

Wordpress is a universal website platform that provides the scalability required when growing your business. 

This guide will take you through our Wordpress website design process and explain the benefits of using Wordpress as a website platform.
User Behavior
Before we start, we need to take a look at user behaviour online. Keep in mind that your website is there to guide your customers and potential customers towards a specific action. However, the action needs to address a specific need from the customer. The better you understand the behavior, the better you will be at addressing their needs.

Website users appreciate quality and credibility in a website. You can have the most beautifully designed website in the world, but if your content is lacking in quality and credibility, your design means nothing. 

Users scan web-pages. They don't read every single bit of content and search for anchors to guide them through the content of your website page. 

Your website needs to grab your user's attention in the first few seconds or risk an exit. 

Users tend to follow their intuition which makes it very important that your website structure follows an intuitive flow.
Principles of Effective Web Design
Applying these principles during your web design process will put you in good stead with your users. 

Each page on your website needs to cater to a specific goal of your user. Whether your user is looking for your contact details or more information on a product or service, your website needs to cater to that in the most effective way. 

Users tend to consume information very quickly on the internet. It's therefore important that you communicate information very clearly on your website. It needs to be easy to read and digest. You can accomplish this by formatting your text with headers, bullet points etc. 

Text isn't the only form of communicating with your users. Adding  rich media to your website like images, videos and infographics can communicate a point across more effectively than any piece of text. It can also be very effective in positioning your brand to your target audience.

This refers to the actions the user takes when moving around in  your website. There is a general "3 click rule" which states that a user shouldn't take more than 3 clicks to get to their goal / destination. Make sure that the website has a logical page structure which has intuitive user flow. 

Studies have shown that users scan computers in a "F" pattern  which places their attention in the top left hand side of the screen. Good designers will build a website using this flow instead of forcing a different type of flow and prioritise the most important information left to right and top to bottom. 

Websites that take a long time to load are universally hated by most  users. Ensuring that website images are optimised to load faster and making sure the code is optimised will ensure that your website loads quicker. 

Make sure that your website is optimised to be viewed across all  devices. You will be missing out on a big chunk of traffic if your website is only optimised for desktop usage.
Wordpress Features
With Wordpress, you can create powerful, polished sites. It's the most popular website publishing platform and currently powers more than 30% of the web. 

Wordpress is constantly improving with updates rolling out regularly to enhance the user experience. With their user-friendly content management system, you don't need to be a programmer, or know anything about html to update your website. 

50, 000 new Wordpress websites get published every day, from small business websites, to big media organisations like CNN. The scalability ensures that your website can grow with your business. 

Here’s a list of reasons we would recommend using Wordpress:

Your website is totally customisable in Wordpress; from the color to the layout.

An intuitive user interface is the result of Wordpress' simple, uncomplicated  technology. Adding new pages, blog posts and media can be done without coding and html knowledge. 

One of Google's considerations when indexing your website, is your HTML code. Google does not like excessive code. Wordpress is already streamlined which creates a good basis for your future SEO efforts

W3C sets standards for html code to ensure that websites will comply with the latest browsers. Wordpress is W3C compliant. 

When you build a website on a hosted service, you risk your website data  disappearing if the hosted service fails. With Wordpress, no one, besides your developers, has access to your content. Your content is also automatically saved, which protects against data loss.

You can add hundreds or thousands of pages to your Wordpress website without  compromising the performance in the least. Your website can grow alongside your business. 

If you have the right partner setting up your Wordpress installation, they will "harden" the installation which actually provides more security against hackers that your average website. 

Within Wordpress, administrators can create user accounts and specify the level of access these accounts hold. 

Finding a designer to work on your website will never be a problem as most  designers know how to work with Wordpress. Instead of starting from scratch when you want to do a re-design, a designer can edit the existing website. 

With responsive themes, your website will identify the device your site visitors are using, and automatically adjust the view appropriately. 

Wordpress has a built in blog functionality, ready for you to design and activate.
Design Process
Website Goals: During the beginning phase of the process, it’s  important to determine the goals of the website; for example, lead capturing, sales or to provide information. These goals will dictate the design of the website as it strives to meet this goal. 

Content Structure:  Mapping out the content structure and getting  approval on that during the planning phase is crucial. This will save enormous amounts of time later on.

Quality Branding Materials: Your website needs to have consistent  branding in order for the user journey off-line to compliment the user journey online. An example would be the logos on your letterhead which should match the logos on your website. 

Mockups: The mockups are created, keeping the website goals in  mind. It’s important to have enough variety in the mockups to view how different styles could possibly impact the website look and feel. 

Review & Approve: The website look and feel needs to be considered and approved by all stakeholders before the development can start.

Website Template Framework: The main template framework for the website is developed before the individual page templates are developed. It’s the foundation for the various page templates. 

Page Templates: Once the master template is developed, the individual page templates are created; for example the product page template which will be used for all product pages. 

Add Special Features: Special features are developed when the need arises for a specific function; for example adding social network buttons where users can “like” your blog posts. 

Upload Content: After the content has been written and approved, it needs to be uploaded along with any other media to the specific pages of the website. Other media include videos, images, pdf documents or slides. 

QA: Once the website has been fully developed, it needs to go through Quality Assurance by testing all links, functionality etc. This process can be time consuming, but is necessary in order to avoid any errors when pushing live.

Transfer to Live: When all testing has been completed, it’s time to transfer the website to the live server where the website will be hosted. 

Test: Live testing is necessary in order to ensure there are no errors or bugs on the live website.

Security Updates: In order to ensure that your website is safe and secure, a monthly update of Wordpress and plugins is recommended. 

Website Backup: It’s devastating when you lose your website data.  Making a backup at least once a month will ensure that you never lose website data ever again. 

Content Updates: Keep your content fresh by updating it at least once a month with new blog posts. When products or services get added to your business, it’s important to transfer that information to your website, where your users have easy access.
Whether you are building your first website, or re-designing your website, this quote applies to you:
”If you don’t have time to do it right, when will you have the time  to do it over?” - John Wooden
Make sure that you apply best practices and always keep your users top of mind. What will they like? What is their journey? 

Your website is an extension of your business and needs to receive the same attention as your physical premises does. Essentially, do a good job with your website the first time around, or expect to do it again soon.
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- Tarquin